With Performance Management and Operational Support solutions, DSS offers solutions that allow you to see, understand and affect the key omni-channel performance drivers impacting your company’s success.


  • OPTICS™ Services

As DSS’ flagship service, OPTICS™ (Organizational Performance Tracking and Information Communication Service) is a cloud-based Performance Management service that enables multi-tiered KPI tracking, alerts and analysis.

Whether as the configured data engine for in-house analytics or as a web-based turnkey BI solution, OPTICS™ turns big data in an actionable competitive advantage.

PerformanceAlert-Promotionsperformancealert-itemsREAD MORE



Effectively manage and negotiate with your supply chain providers and product vendors.

With emphasis on high volume Parcel transactions, DSS’ Transportation Audit Services provide comprehensive cost recovery identification and Claim support.

Through a unique blend of operational expertise and computer modeling, DSS will audit transactional data in order to discover, value and document specific cost recovery or future savings opportunities.

READ MOREPerformanceAlert-CycleTime&ReturnsPerformanceAlert-VendorOTS