Operational Support

With direct-to-consumer shipping as high as 15-20% of sales, DSS’s audit, payment and negotiation support services drive lower cost and greater expense visibility.

Audit & Payment Services

  • Pre & Post-Audit of carrier and 3PL invoices
  • Customized account coding and web-based exception management
  • Payment reconciliation and accrual support
  • OPTICS visibility to all audit and payment activity

Contract Negotiation Support

  • 20+ years of parcel carrier and third-party fulfillment contract negotiations experience
  • Negotiation strategy consultancy
  • Detailed cost analysis support
  • Specialize in ‘performance-based’ contract development
  • Post-contract rate and expense monitoring