With direct-to-consumer shipping as high as 15-20% of sales, DSS’s audit, payment and negotiation support services drive lower cost and greater expense visibility.

Audit & Payment Services

• Pre & Post-Audit of carrier and 3PL invoices
• Customized account coding and web-based exception management
• Payment reconciliation and accrual support
• OPTICS visibility to all audit and payment activity

Contract Negotiation Support

• 20+ years of parcel carrier and third-party fulfillment contract negotiations experience
• Negotiation strategy consultancy
• Detailed cost analysis support
• Specialize in ‘performance-based’ contract development
• Post-contract rate and expense monitoring