Omni-Channel Analytics & the Cost-Service Conundrum

Analytics, Business Intelligence, e-commerce, omni-channel, When it comes to Omni-channel, advanced analytics can drive many opportunities and benefits, but not without some common roadblocks. A recent RetailWire m*paper outlines a few opportunities worth diving into, but there are two in particular I’d like to expand on: assessing cost of sale and tracking order status across channels. Both are […]

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